CARF Accreditation Survey Notice

PRISM Behavioral Healthcare will soon host a survey by the Commission on Accreditation of Rehabilitation Facilities (CARF) as part of our commitment to excellence and continuous quality improvement.

The purpose of the survey is to evaluate how well the organization meets internationally recognized standards for quality and service.

Persons served, family members, staff, referral sources, and members of the community are welcome to provide feedback regarding the quality of services provided by PRISM Behavioral Healthcare. Feedback may be shared by contacting contactus@prismbh.com.

For more information about the CARF accreditation process, please visit www.carf.org

PRISM Behavioral
Healthcare is where hope takes shape.

Serving Individuals and Families Since 2013

Since 2013, PRISM Behavioral Healthcare has helped individuals and families overcome substance use challenges through compassionate, accessible, and personalized care. We specialize in home-based alcohol and drug outpatient counseling, bringing professional support directly to the environments where healing and change can truly take place.

Our approach meets clients where they are—emotionally, physically, and culturally—providing evidence-based care that supports long-term recovery and healthier lives.

Mission Statement

Empowering Access. Restoring Hope. Rebuilding Lives.

Vision Statement

PRISM Behavioral Healthcare exists to ensure that all individuals—regardless of background, financial status, or life circumstance—can access compassionate, evidence-based behavioral healthcare that promotes healing, dignity, and long-term recovery.

Core Values

• Compassion – We treat each person with dignity, empathy, and respect. Staff maintain trauma informed care, avoid judgement, and respond with patience and understanding.
• Integrity – We act with ethical behavior and transparency in all matters – financial, clinical, and administrative. This includes honest documentation, truthful billing, confidentiality, and responsible stewardship of public funds (per CARF 1.A.6 & 1.H.)
• Accountability – We take ownership of our decisions and actions. Staff follow OhioMHAS regulations, CARF standards, Medicaid rules, and internal policies. Mistakes are reported, corrected, and used for continuous improvement.
• Collaboration – We work in partnership with clients, families, referral sources, courts, schools, community agencies, and one another. We value teamwork, and understand recovery requires coordinated effort.

Why PRISM?

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  Trusted by Referrals: Community agencies, healthcare providers, and courts consistently turn to PRISM as a reliable partner because of our proven outcomes, accredited programs, and person-centered approach.
  
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  Accessible Care: We provide services both in-person and through secure Telehealth, breaking down barriers such as transportation, childcare, and work schedules.
  

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  Tailored Services: Every recovery plan is individualized-whether it’s outpatient counseling, home-based counseling, case management services, relapse prevention, or peer recovery support.
  
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  Compassionate Team: Our licensed counselors and recovery specialists walk alongside each person served with dignity, respect, and accountability.
  

At PRISM, we believe recovery is not only possible-it’s achievable with the right support. That’s why every service we provide is built on the values of integrity, respect, compassion, and hope.

Our Promise

To every person who walks through our doors-or connects with us online-we promise to meet you where you are, honor your story, and walk with you toward a brighter future.